Market announcement

AS TALLINNA VESI

LEI code

5493000M6TVS2X0KWC97

Size of the entity

Large group

Economic activities

Water Supply; Sewerage, Waste Management and Remediation Activities

Country of registered office

Estonia

General information

Categories

Other corporate action

Unique data record identifier

7889

Submission date and time

25.03.2020 13:00:00

Content of announcement in Estonian

Title

AS Tallinna Vesi jätkab vee- ja kanalisatsiooniteenuse osutamist sõltumata Covid-19 puhangust

Message

Elutähtsa teenuse pakkujana on AS Tallinna Vesi rakendanud meetmeid oma
töötajate ja klientide ohutuse tagamiseks uue koroonaviiruse poolt põhjustatud
ülemaailmse Covid-19 haiguspuhangu ajal. Ettevõte jätkab oma klientidele
katkematu vee- ja kanalisatsiooniteenuse osutamist ning kinnitab, et praegu ei
ole teenuse kvaliteedile ohtu.

Kõiki ohutusmeetmeid rakendatakse kooskõlas vabariigi valitsuse juhiste ning
teiste vastutavate riigiasutuste poolt antavate nõuannetega. Tallinna Vesi tagab
asjakohase töörezhiimi strateegiliselt tähtsatel objektidel, ennekõike Ülemiste
veepuhastusjaamas ja Paljassaare reoveepuhastusjaamas, samuti vee- ja
kanalisatsioonivõrgu ning pumplate opereerimisel. Tallinna Vesi on vähendanud
otsest sotsiaalset suhtlust organisatsiooni sees, samuti oma partnerite ja
klientidega, et tagada nende jätkuv heaolu. Oleme ajutiselt sulgenud oma
klienditeenindusbüroo uksed ja ühtegi näost-näkku kohtumist koostööpartneritega
praegu ei toimu. Jätkuvalt vastame kliendipäringutele telefoni ja e-kirja teel
ning teostame kõiki vältimatuid avariitöid. Kõigile meie töötajatele jagatakse
pidevaid juhiseid värskeimate soovituste kohta koroonaviiruse leviku
tõkestamiseks.

Kuigi viiruselevik Tallinna Vett praegu oluliselt ei mõjuta, muutub olukord
ülikiirelt, mistõttu ettevõte jätkab olukorra hoolikat jälgimist ja tegutseb
vastavalt. Kuna olukord on ebakindel ja muutuv, ei pea me otstarbekaks esitada
kvantitatiivset finantsprognoosi selle puhangu võimaliku mõju kohta AS-ile
Tallinna Vesi. Meie prioriteet on jätkuvalt elutähtsa teenuse katkematu
osutamine oma klientidele.

Eliis Randver
Kliendisuhete ja Kommunikatsiooni juht
Tallinna Vesi
(+372) 626 2275
[email protected]
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Content of announcement in English

Title

AS Tallinna Vesi continues to provide water and wastewater services regardless of Covid-19

Message

As a vital service provider, AS Tallinna Vesi has implemented measures to ensure
the safety of its employees and customers during the global outbreak of new
coronavirus Covid-19. The company continues to provide uninterrupted water and
wastewater services to its customers and can assure that there is currently no
risk to the quality of the services provided.

All the security measures are implemented in accordance with the governmental
guidelines as well as advice provided by other responsible state authorities.
Tallinna Vesi ensures appropriate working regime in strategically important
facilities, mainly Ülemiste Water Treatment Plant and Paljassaare Wastewater
Treatment Plant as well as water and wastewater networks and pumping stations.
Tallinna Vesi has reduced direct social interactions within the organisation, as
well as with our partners and customers to ensure their continuous well-being.
We have temporarily closed the doors of our customer service office and no face-
to-face meetings with partners are currently held. We continue to respond to our
customers´ inquiries by phone and e-mail and continue to carry out all
unavoidable emergency works. Constant guidelines are provided to all our
employees about latest recommendations to mitigate spreading of Covid-19.

Even though Tallinna Vesi is not currently significantly affected by the
spreading of the virus, the situation keeps developing rapidly, so the company
will continue to carefully monitor the situation and act accordingly. As the
situation is uncertain and evolving, we do not consider it practicable to
provide a quantitative financial estimate of the potential impact of this
outbreak on AS Tallinna Vesi. Our utmost priority will continue to be providing
the uninterrupted vital service to our customers.

Eliis Randver
Head of Customer Relations and Communication
Tallinna Vesi
(+372) 626 2275
[email protected]